If you are looking for a Customer Success Associate job in Pune, this is an excellent opportunity to start or grow your career in the domestic insurance and customer engagement domain. A leading organization is hiring Customer Success Associates for its Work From Office setup at Kharadi, Pune.

This role is open to freshers as well as experienced candidates, offering a competitive salary, performance-based incentives, and clear growth opportunities.

Job Overview

Job Title: Customer Success Associate
Work Mode: Work From Office
Account Type: Domestic
Job Location: Kharadi, Pune
Employment Type: Full-Time
Interview Mode: Face-to-Face Walk-in

Interview Process

Candidates will go through a structured interview process to assess communication, aptitude, and operational skills:

HR Round
Versant 6 Certification
Written Assessment
Operations Round
Client Round

Required Skill Set

To succeed in this role, candidates should possess:

Excellent communication skills in English and Hindi
No MTI / No RTI (Neutral accent preferred)
No grammatical or pronunciation errors
Good customer handling and persuasion skills
Sales acumen (preferred)
Prior domestic insurance experience (added advantage)

Educational Qualification

Graduate in any discipline
Candidates from all educational backgrounds are eligible

Experience Criteria

Freshers are welcome
Experienced candidates can also apply
Preferred: Candidates with insurance sales or customer support background

Language Requirements

English – Mandatory
Hindi – Mandatory

Bilingual communication is essential for this domestic process.

Salary & Incentives

Freshers: ₹25,000 CTC
Experienced Candidates: Up to ₹30,000 CTC (based on last drawn salary)
Incentives: Yes (Performance-based)

Shift Details & Work Schedule

Shift Type: Rotational Shifts
Female Candidates: Day shift till 8:00 PM
Male Candidates: Complete rotational shifts
Working Days: 6 days a week

Roles & Responsibilities

As a Customer Success Associate, you will be responsible for:

Contacting interested leads and advising them on suitable insurance products
Handling outbound calling and lead qualification
Maintaining high quality, compliance, and service standards
Achieving individual conversion and performance targets
Ensuring positive customer experience throughout the sales journey

Why Apply for This Role?

Opportunity to work in a growing domestic insurance process
Ideal role for freshers starting their career in sales or customer success
Competitive salary with attractive incentives
Structured interview and onboarding process
Office location in Kharadi, Pune, a major employment hub

Final Words

The Customer Success Associate job in Kharadi, Pune is a great opportunity for candidates who have strong communication skills and a customer-focused mindset. Whether you are a fresher or an experienced professional, this role offers stability, learning, and growth in the insurance and customer engagement sector.

If you meet the eligibility criteria and are ready for face-to-face walk-in interviews, don’t miss this chance to build a rewarding career.

Apply Now

If you meet the above requirements and are ready to accelerate your career in Customer Success Associate.

APPLY HERE!!

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Customer Success Associate Job| Freshers & Experienced