Community Service Officer

We are looking for dedicated and energetic individuals to join our Operations team as Community Service Officer jobs in Bihar. This role is ideal for individuals who enjoy fieldwork, community engagement, and making a tangible impact in the microfinance sector.

📍 Community Service Officer Job Locations

We are hiring for the Community Service Officer position in the following locations:-
Chapra | Siwan | Gaya | Bikramganj | Katihar | Kishanganj | Darbhanga

📋 Position Overview

• Department: Operations (Sales)
• Reporting To: Branch Manager
• Salary: ₹19,000 CTC per month + Attractive Performance-Based Incentives
• Working Days: 6 Days a week (Early start: 7:00 AM)

🎯 Key Responsibilities

As a CSO, you will be the face of our organisation in the field. Your primary duties include:

• Portfolio Management: Manage a portfolio of 500+ microfinance clients with a value of ₹75 Lakhs to ₹1.5 Crore.
• Community Outreach: Conduct village surveys, identify potential clients, and facilitate group formation.
• Onboarding: Conduct Continuous Group Training (CGT) meetings and handle all loan documentation.
• Collections: Ensure timely loan repayments and maintain rigorous tracking.
• Compliance: Update collections in the Loan Management System (LMS) and perform Loan Utilisation Checks (LUC).

✅ Eligibility Criteria

• Education: Minimum 10+2 (Higher Secondary) or Graduate.
• Experience: Freshers are welcome! Candidates with experience in Sales, Microfinance, or Recovery will have an added advantage.
• Language: Must be fluent in the local language (Hindi/Bhojpuri).
• Logistics: Possession of a two-wheeler and a valid driving license is highly preferred.

🌟 Benefits & Perks

• Security: ESIC and Employee Insurance coverage.
• Support: Branch accommodation and food facilities provided.
• Growth: Clear pathways for career advancement within the organisation.

How to Apply

If you are ready to kickstart your career in microfinance and meet the criteria above, we want to hear from you!

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