At Dailyliv India, we are deeply committed to protecting your privacy. This Privacy Policy outlines how we collect, use, safeguard, and manage your personal information. It also provides detailed insight into your rights and our practices. By engaging with our website, services, or communicating with us, you agree to the practices described herein.

1. Information We Collect

Dailyliv India collects information to deliver superior services and ensure an optimal user experience. The data we collect falls into the following categories:

a. Personal Information

When you interact with our services, you may provide personal details, such as:

Name: To personalize communications and maintain user identity.
Email Address: For account creation, updates, and marketing communication (if opted in).
Phone Number: For support, verification, and urgent service updates.
Payment Details: Information such as credit or debit card data and billing details required for transaction processing.
Additional Identifiable Information: This may include business details, location, or preferences based on the services you use.

b. Usage Data

We automatically collect data to understand how you interact with our platform, which includes:

IP Address: Used to detect location, provide regional services, and monitor security.
Browser Type and Version: To ensure compatibility with our platform.
Device Information: Details about the operating system and hardware for enhanced troubleshooting and performance optimization.
Website Interactions: This includes pages viewed, time spent on specific pages, and actions performed, aiding us in analytics and service improvement.

c. Cookies and Tracking Technologies

Cookies are small data files stored on your device to enhance your online experience. Dailyliv India uses cookies for:

Session Management: To keep you logged in and maintain your preferences.
Analytics: To track website usage trends and improve functionality.
Custom Experiences: To personalize content and recommendations.
You can manage your cookie preferences through browser settings. Disabling cookies may limit certain features of our services.

2. How We Use Your Information

The information we gather serves to streamline your interaction with Dailyliv India and deliver value-added services. Specific uses include:

Shipping & Delivery Policy (Course Access & Delivery)

At DailyLiv India, all our courses are delivered digitally through our online learning platform. We do not ship any physical products. Once your payment is successfully processed, your access to the purchased course(s) will be confirmed and activated as per the details below:

1. Delivery Method

All courses are delivered online via our e-learning portal.
No physical shipping is required.
Course materials may include videos, documents, quizzes, and other digital resources.

2. Order Confirmation

Upon successful payment, you will receive an email confirmation with your order details and course access information.
If you do not receive a confirmation email within 24 hours, please check your spam/junk folder or contact our support team.

3. Course Access Timeline

Instant Access Courses: Access is provided within a few minutes of payment confirmation.
Scheduled/Live Training Courses: Access details will be shared 1–3 days before the course start date.
Pre-Booking Courses: For courses that are pre-booked or yet to be launched, you will receive a notification when the course is available.

4. Account Requirements

You must have a valid email address and an active account on our platform to access the course.
Login credentials should be kept confidential and not shared with others.

5. Technical Requirements

A stable internet connection and a compatible device (computer, tablet, or smartphone) are required to access our courses.
Some courses may have additional software requirements, which will be mentioned on the course page.

6. Non-Delivery Issues

If you have completed payment but have not received access within the mentioned time, please contact our support team at [Support Email] with your payment receipt.
We will resolve any access issues promptly.

7. Changes & Updates

In case of any delays in providing access (due to technical or operational issues), you will be informed via email.

We reserve the right to modify, update, or replace course content at any time to ensure accuracy and relevance.

b. Transaction Processing

Securely process payments, manage invoices, and support your ongoing projects.

c. Communications

Service Updates: Provide important notices about system upgrades or changes to our services.
Marketing and Promotions: Inform you of special offers, new features, or relevant updates (subject to opt-out options).
Support: Respond to inquiries or provide assistance.

d. Security and Fraud Detection

We monitor usage to identify suspicious activities, prevent fraudulent transactions, and ensure the safety of our users.

e. Legal Compliance

When necessary, your data may be used to comply with legal obligations or resolve disputes.

3. Sharing Your Information

Dailyliv India prioritizes the confidentiality of your personal data and adheres to strict sharing guidelines:

a. Third-Party Service Providers

We may share information with trusted partners who support our operations. These may include:

Payment Gateways: For secure payment processing.
Technical Service Providers: To assist with hosting, maintenance, and platform functionality.
Marketing Partners: For analytics, promotional campaigns, and advertising support.
These partners are bound by confidentiality agreements and are restricted to using the information solely for specified purposes.

b. Legal Obligations and Enforcement

Data may be disclosed:

To comply with government regulations, court orders, or law enforcement requests.
To protect the rights, safety, or property of Dailyliv India, its users, or the public.

4. Data Security

We are committed to protecting your information through robust security measures, including:

Encryption: Safeguards sensitive data during transmission.
Access Controls: Restricts access to your data to authorized personnel only.
Regular Audits: Ensures our security practices remain effective and up-to-date.

While we strive to implement the highest standards of protection, it is important to acknowledge that no method of data transmission or electronic storage is entirely secure. Users are advised to use strong passwords and exercise caution when sharing sensitive information.

5. Your Rights

Dailyliv India recognizes the importance of user rights in maintaining trust and transparency. You can exercise the following rights at any time:

a. Access and Rectification

Request a copy of your stored personal information and correct any inaccuracies.

b. Data Deletion

Request the deletion of your personal information, subject to legal and business obligations.

c. Promotional Opt-Out

Unsubscribe from marketing communications by following the “unsubscribe” link in emails or contacting us directly.

d. Data Portability

Obtain a portable version of your data for use with other service providers.

To exercise these rights, contact us at info@dailylivindia.com with your request. We will respond promptly and in accordance with applicable data protection laws.

6. Changes to This Privacy Policy

Our Privacy Policy is subject to periodic updates to align with evolving services, technological advancements, and legal requirements. Substantial changes will be communicated via:

Notifications on our website.
Direct email communication for registered users.

We recommend reviewing this policy regularly to stay informed about our practices. Your continued use of our services following updates signifies acceptance of the revised terms.

Contact Information

For questions, concerns, or assistance related to our Privacy Policy or data handling practices, please reach out to us:

Email: info@dailylivindia.com
Office Address:
9th Floor, Biscomaun Bhavan
Near Gandhi Maidan, Patna, Bihar, 800001